Contact Us
Our dedicated customer support team is available to assist you with all gaming-related inquiries in compliance with New Zealand’s gambling regulations. We provide comprehensive assistance for account management, gaming queries, responsible gambling support, and technical issues through multiple communication channels tailored to your preferences.
Support Channels
We offer various contact methods to ensure convenient communication. Our live chat feature provides instant assistance for urgent matters, while email support handles detailed inquiries requiring comprehensive responses. Phone support is available during business hours for direct consultation with our specialists.
| Live Chat | Available 24/7 through website |
| [email protected] | |
| Phone | +64 9 123 4567 |
Response Times
Our support team prioritizes prompt responses across all channels. Live chat queries receive immediate attention, email inquiries are addressed within 24 hours, and phone calls are handled during standard business hours (9 AM – 6 PM NZST, Monday-Friday).
- Account verification and security matters
- Payment processing and withdrawal requests
- Technical support and gameplay assistance
- Responsible gambling resources and self-exclusion options
Last updated: January 22, 2026