Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit and interact with our website. We are committed to transparency regarding data collection practices and ensuring compliance with New Zealand privacy laws, including the Privacy Act 2020. By continuing to use our services, you acknowledge and consent to the use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us recognize your browser and remember certain preferences or actions. Cookies enable essential website functionality, enhance user experience, and provide valuable insights into how our gaming platform is used. They may be stored for varying periods, from the duration of your browsing session to several years, depending on their specific purpose and type.
Our platform also utilizes similar technologies such as web beacons, pixels, and local storage objects that serve comparable functions to traditional cookies. These technologies work together to ensure optimal performance of our gaming services, maintain security standards, and deliver personalized content tailored to your gaming preferences and location within New Zealand.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Enable core website functionality, user authentication, security features, and compliance with responsible gaming requirements | Session to 12 months |
| Performance Cookies | Analyze website performance, monitor gaming platform stability, and identify technical issues affecting user experience | 6 months to 2 years |
| Functional Cookies | Remember user preferences, language settings, game selections, and personalize gaming experience based on location | 3 months to 2 years |
| Marketing Cookies | Deliver targeted promotional content, measure advertising effectiveness, and track marketing campaign performance across platforms | 1 month to 2 years |
3. Specific Gaming Platform Applications
Our online gaming platform uses cookies for several specialized purposes essential to delivering safe and engaging gaming experiences. These include maintaining session integrity during gameplay, tracking responsible gaming limits and self-exclusion preferences, and ensuring compliance with New Zealand gambling regulations and age verification requirements.
Cookies also facilitate secure payment processing, maintain gaming history records, and enable features such as favorite game lists and personalized game recommendations. Additionally, we use tracking technologies to monitor for fraudulent activities, implement anti-money laundering measures, and protect both our platform and users from security threats commonly targeting online gaming environments.
4. Third-Party Cookies and Partners
We work with trusted third-party service providers who may place their own cookies on your device to deliver essential services supporting our gaming platform. These partners include:
- Payment processors and financial service providers for secure transaction handling
- Game developers and software providers for delivering gaming content and functionality
- Analytics providers for measuring website performance and user engagement patterns
- Customer support platforms for managing player inquiries and assistance requests
- Marketing and advertising partners for delivering relevant promotional content
- Security and fraud prevention services for maintaining platform integrity
All third-party partners are required to comply with applicable New Zealand privacy laws and maintain appropriate data protection standards consistent with our own policies and gaming industry best practices.
5. Managing Your Cookie Preferences
You have control over how cookies are used on your device and can modify your preferences at any time. Most web browsers automatically accept cookies, but you can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that disabling certain cookies may impact your ability to access specific features or functionality of our gaming platform.
To manage cookies in popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Site Permissions → Cookies and site data
- Internet Explorer: Tools → Internet Options → Privacy → Advanced
6. Your Rights Under New Zealand Law
Under New Zealand’s Privacy Act 2020, you have specific rights regarding personal information collected through cookies and similar technologies. These rights include accessing information about what personal data we hold, requesting corrections to inaccurate information, and understanding how your data is being used for gaming and marketing purposes.
You may request deletion of certain personal information, though some data must be retained to comply with gaming regulations and anti-money laundering requirements. You can also object to certain types of data processing, including marketing communications, while still maintaining access to core gaming services. To exercise these rights or submit privacy-related inquiries, contact our customer support team through the designated channels provided on our platform.
7. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, legal requirements, or technological developments affecting our gaming platform. We will notify users of significant changes through website announcements or email communications to registered players. Continued use of our services following policy updates constitutes acceptance of the revised terms.
For questions about our cookie practices, data protection policies, or to exercise your privacy rights under New Zealand law, please contact our dedicated privacy team. We are committed to addressing all inquiries promptly and maintaining transparency about our data collection and usage practices in accordance with local gaming regulations and privacy requirements.
Last updated: January 28, 2026